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I have a Windows Server 2012 box that I RDP into and use throughout the day. Problem is, when I minimize the remote desktop window or push it into the background for any length of time, the window is blank when I return to it. Sometimes the window refreshes quickly (in a second), sometimes remote desktop disconnects and then reconnects after a timeout. This is driving me nuts.

Anyone know why this would be? Also, this box is running on Windows Azure. Could it be some sort of firewall/network issue? Again, everything works wonderfully when I'm actually actively using the machine over RDP.

EDIT: I've changed the inactivity timeout to never and I am still having the problem. It's arbitrary - sometimes I leave for 30 seconds and I have this problem.

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There is an inactivity timeout on terminal server, I think 15min is default value. –  week Dec 20 '12 at 16:04
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I've changed the inactivity timeout to never and I am still having the problem. It's arbitrary - sometimes I leave for 30 seconds and I have this problem. –  Mark Williams Dec 20 '12 at 19:17
    
Looks like this is a problem with Windows Azure that was fixed on Microsoft's end. –  Mark Williams Jan 29 '13 at 14:59
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I have the same problem and I asked it at SF. There is part of the answer. serverfault.com/questions/530563/… –  Lorenz Meyer Sep 4 '13 at 7:04
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1 Answer 1

I suspect that there is a timeout configured on the server for RDP sessions. I would suggest you look into the the following TechNet article on configuring this:

http://technet.microsoft.com/en-us/library/cc754272.aspx

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I set these values using group policy, as I couldn't find a way to change them using Admin Tools. The termial services snap-ins are missing in Server 2012. No mention of Remote Desktop anywhere except for the System Properties (where they also live in Windows 7/8). What gives? –  Mark Williams Dec 20 '12 at 18:52
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