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Problem: Prior to running USMT on win7 I am able to connect to the Win7 desktop using Windows Remote Assistance. However, After I run USMT I am unable to connect and received the following error: "Your Offer to help could not be sent." I want to point out that I am running scan state from WinXP to Win7.

Went to [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services] "fAllowUnsolicited"=dword:00000001 "fAllowUnsolicitedFullControl"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\RAUnsolicit] "myusername"="myusername"

No luck

Went to gpedit.msc computer config > Admin Template > System > Remote Assistance > Offer Remote Assistance Windows Vista and later

Enable the Remote Assistance exception for the domain profile. The exception must contain: Port 135:TCP %WINDIR%\System32\msra.exe %WINDIR%\System32\raserver.exe Along with the \ Still no luck

Need help

share|improve this question
You need to tell us what "USMT" stands for. – Ramhound Dec 20 '12 at 17:32
USMT - First web search result (although yes, one should never assume that others know the abbreviations you use). – Karan Dec 21 '12 at 16:47

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