There is a desktop computer on my network that is giving me headaches right now. I have a fiber/LAN broadband access with a dedicated LAN port outlet in the wall. From there I have a Ethernet cable running to a 5-port switch, and then another cable running from the switch to a wireless router. The computer in question is connected to the router, with a Ethernet cable.
The problem is that I get local access to the router, but not to the Internet or the WAN side of the router. So the computer is getting an IP address from the router, which is specially reserved IP for this particular computer. I have it on the reservation list. So I know it is getting the proper IP address.
I also have MAC filtering enabled on the router enabled that allows access only from specified computers. Naturally, I have specified the MAC address of this particular computer in the list. I was looking at this just now, thinking... you know... maybe it's because I have MAC filtering enabled. But that looks fine, and I even tried disabling MAC filtering and it didn't help my case.
Now here's where it becomes really weird! I can access the web interface of the router from that same computer, and then log on to it and choose to reboot it. After the router has rebooted, not only do I have local access, I suddenly even have Internet access and I can start exploring the web! But then after a few minutes it goes downhill again. I can be surfing the web and then suddenly pages stop to load and I get timeout errors.
At the same time, the router provides Internet access on two other computers just fine! But these other two are wireless though.
What could this be? What should I look at? How can I rule out the router as the source of the problem?
I have had the problem where Internet access dies and then comes back again, but this was months ago, and it was on one of the wireless computers, and this is no issue no more. But this current situation is not like that, in this case the Internet access just dies and never comes back again, unless I reboot the router.
So far I have checked all the settings, I have obviously rebooted the router several times, and I have rebooted the computer, and I tried disabling MAC filtering and re-enabling it, I tried connecting to a different LAN port on the router, etc. What do I do next? Get a new router? Get a new computer? Ones witch will not work either?
I don't get this, the problem started today, everything worked fine for months. There were some technical issues with my ISP because I couldn't get out on the web. I was browsing the web when sites stopped responding. At that time I couldn't get any of the computers or the smartphones to get out on the web over the wifi. I tried everything and then finally reported the problem and ISP said they would investigate the case and call me back.
They told me to connect the desktop computer directly to the wall outlet (in order to bypass the router and all the rest) and ping their DNS, and so I did and I got only timeout errors, so it didn't respond. This is the very same computer that I am having problems with now.
They haven't called me yet, but when I came back home the problem seemed to be resolved because I could browse the web again. And I got response when I pinged the DNS address again. But it only worked on the wireless computers, not the wired desktop computer.
So I have Internet access again. But only on two of the computers? Not all three? Makes no sense!! I have not made any changes actually in the settings, not in the computer nor in the router. And I have wired the Ethernet cables back to to the way they were before.