Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

When I open Jabber, I get the messages:

'Fatal error occurred please contact Cisco WebEx Customer support'
'Can't load wbxOIEx.exe. Please check if the executable is installed in your directory.'

I am using Jabber Version 9.1. I have upgraded Jabber to a new version, but still face the same issue

share|improve this question
Is wbxOIEx.exe contained on your computer? – Ramhound Dec 21 '12 at 19:23
are u asking if wbxOIEx.exe is on the PC?? – Krishnanand Bhat Dec 21 '12 at 21:24

For Windows 7.

  1. Click on the Start menu, right-click on Computer, and select Properties.
  2. Choose the link for Advanced System Settings, then go to the Advanced tab on the following page.
  3. Click on the Settings button under Performance.
  4. Go to the Data Execution Prevention tab.
  5. Select the radio button for Turn on DEP for essential Windows programs and services only, then click OK.
  6. Restart the computer for the changes to take effect.


share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .