Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Hello Everyone, I am facing the bluesceen problem on Window 2008 R2 Standard 64 bit, I am sharing the Zip file with few memory dumps. http://www.fileconvoy.com/dfl.php?id=g74a24d3e9d210a3d99918718672871cbd48bdf1d3

I have already checked the below items

Check the temperature via “CoreTemp” tool : Result : Good Check the RAM via “MeMTest” tool : Result : Good Check the Harddisk via “Western digital data life guard” tool : Result : Good

Can you please help me to find out the root cause(which driver/hardware/software creating this problem) of Blue screen.

Thank you in advance.

Best Regards, Gaurav

share|improve this question

1 Answer 1

All dumps show you have storage issues:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff88004c40000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001683040, address which referenced memory

Debugging Details:
------------------

CURRENT_IRQL:  2

FAULTING_IP: 
nt!RtlCopyMemoryNonTemporal+40
fffff800`01683040 4c8b0c11        mov     r9,qword ptr [rcx+rdx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT_SERVER

BUGCHECK_STR:  0xA

PROCESS_NAME:  sqlservr.exe

STACK_TEXT:     
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!RtlCopyMemoryNonTemporal
hal!HalpDmaSyncMapBuffers
hal!HalpDmaMapScatterTransfer
hal!HalpMapTransfer
hal!IoMapTransfer
hal!HalpAllocateAdapterCallback
hal!HalAllocateAdapterChannel
hal!HalBuildScatterGatherList
PCIIDEX!BmSetup
ataport!IdeDispatchChannelRequest
ataport!IdeStartChannelRequest
ataport!IdeStartDeviceRequest
ataport!IdePortPdoDispatch
ataport!IdePortDispatch
CLASSPNP!ServiceTransferRequest
CLASSPNP!ClassReadWrite
partmgr!PmGlobalDispatch
volmgrx!VMX_IO_DISK_EXTENT::Transfer
volmgrx!VmxpMirrorWritePhase1
volmgrx!VMX_OVERLAPPED_IO_MANAGER::AcquireIoRegion
volmgrx!VMX_IO_MIRROR::LaunchWrite
volmgrx!VMX_IO_MIRROR::Transfer
volmgrx!VmxReadWrite
volmgr!VmReadWrite
volsnap!VolsnapWriteFilter
Ntfs!NtfsStorageDriverCallout
nt!KxSwitchKernelStackCallout
nt!KiSwitchKernelStackContinue

Ran chkdsk /r /f and try different cables. Also update the bIOS from 2.1a to 2.1c.

share|improve this answer
    
agree completely. also, leave SMART active so you can track possible future problems. –  Lorenzo Von Matterhorn Dec 26 '12 at 19:28

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.