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We have a HP OfficeJet 6500 e-709a all in one printer attached via USB cable to a Windows XP Machine. This printer works fine locally. It is being shared throughout the network. When we install theprinter onto a Windows 7 machine the printer prints fine. We also have 2 Windows 8 machines attached to the same network, and during installation of the above stated printer, The Windows 8 machine sees the printer and installs the proper drivers and also says printer available. When we try to print we get no errors stating the printer is not available, but nothing prints. I have un-installed and re-installed the printer to be sure everything (driver) is fine. Each time the printer is installed it shows ready but is not able to print anything.

We also have a HP DeskJet 930 attached through a seperate USB port on the windows XP machine and when this is installed in the windows 8 environment we are able to print the test page and from other programs as well.

Any help with this issue would be greatly appreciated.

share|improve this question
is this a HomeGroup network? or domain? workgroup? do you have network discovery turned on? – Logman Dec 30 '12 at 16:59

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