My computer came with Adobe Flash and Reader installed on it. I was trying to view a video one day that said I needed Adobe Air to view so I started the download and viewed the video. Later on Adobe Air said it needed to be updated so I clicked OK, but the update hung and would not finish.
After that my Flash player said it needed to update and did the same thing. I tried to remove both Adobe Air and Flash, Flash said it uninstalled successfully but Air said
An error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by your administrator. Please contact your administrator.
I reinstalled Adobe Flash and it has shown a message that I have a newer version of Flash already installed. But anytime I try to view a video or play a game that requires the Flash player, I get an error message saying I need to download the Flash player or I need to update the Flash player. I have tried both and still get the same messages. I have contacted Adobe, they haven't answered yet.
How can I remove Adobe Air and fix my Flash player?
A summary of events:
My computer came with Adobe Flash and Adobe Reader.
Installed Adobe Air; later on, I have let it update itself but the updater hung.
An update of Flash did also hung.
Removed Flash successfully, Adobe Air's removal failed with above error.
Upon reinstalling Flash, it incorrectly detects a newer version of Flash Player is present.
A summary of the current state of the system:
Adobe Air is still present because it fails to uninstall due to above reror
Adobe Flash can't install because it thinks a newer version is present, which isn't the case.