I’m on a network running server running Windows Server 2008 R2 and seem to be having a problem with connection speed to the internet. When I use tracert in the command prompt I always get “request timed out” on the 2nd hop before finding another internal IP address and connecting to our ISP. Another potentially enlightening detail: the “10.208.133.5” internal IP address connected to on the 3rd hop is consistent in all my tracert tests:
Tracing route to google.com [220.127.116.11]
1 <1 ms * <1 ms [192.168.10.1]
2 * * * Request timed out.
3 * 2 ms 2 ms 10.208.133.5
4 10 ms 11 ms 13 ms sea2-pr2-xe-0-3-0-0.us.twtelecom.net [18.104.22.168]
5 11 ms 11 ms 11 ms 22.214.171.124
6 * 11 ms 11 ms 126.96.36.199
7 11 ms 13 ms 15 ms 188.8.131.52
8 11 ms 11 ms 11 ms sea09s01-in-f0.1e100.net [184.108.40.206]
Many users complain about slow internet connection speeds, and the location of this "Request Timed Out" implies to me that the problem is on my side because it occurs before I even get to the ISP. A similar cadence (seemingly slow connection to start, followed by expected speed) is noticed by users on the network when attempting to connect to the websites with a browser.
What are the “usual suspects” for a situation such as this?