I purchased a new 64 bit computer with Windows 8 (not Pro) installed in December 2012. Today I am running Window-8 updates. All updates have a Status of Succeeded except one update that downloads but does not install. In Control Panel, Windows Updates ...
After downloading, the install begins then FAILS about 25% (according to the progress bar) into the install. I have read on other forums and have learned that this particular update (KB2779768) consists of 4 updates in one. So far I have read about users who have completely reinstalled Windows-8 and the problem persists.
There were stories on the other forums about users spending an hour and a half (plus) on the telephone with Microsoft support to get the update successfully installed but there we no details provided.
The KB2779768 update appears to be a rather recent one circa December 2012. I looked at my Update History Log and see that KB2779768 (Important) is the first entry in the log and failed the day the operating system was installed (December 12/18/2012). My computer appears to be working fine.
The install failure delivered the following error: Code 8000FFFF
My questions are:
- Has anyone heard about a resolution to this problem?
- Does Microsoft plan an automated solution to the failure of KB2779768?
- Would you look in your Windows Update Log to see if KB2779768 installed successfully?
I hope I've asked the question clearly and correctly - this is the first question I have submitted to this forum. Please let me know if I can provide additional information.