I am facing frequent issues with Yahoo Business mail (Its a paid Yahoo Small Business account). Sometimes it works fast in Chrome, but slow in Firefox; and sometimes the other way round.
I can not use Outlook, as Yahoo mail does not officially support IMAP for desktop clients. (It does support IMAP for mobile clients though, and that is strange!) I need to maintain folder structure, so IMAP is a must. Moreover, Yahoo Mail search is full of bugs, and has increased their annual fees 4 times in last 5 years. So basically I do not want to host my mails on Yahoo any more.
So can I host the mail within my own premises, and then be able to access it on the move as well? Will I need a server which is on 24 by 7? What are the hardware and software requirements?
We are a small company with less than 10 email users. We want to reduce our time spent on searching, downloading and sending mails. I have a 10 Mbps broadband connection; so net speed is not an issue.
The key requirements are:
Mail access both in office and on the move;
Fast mail access when in office, may be relatively slow when outside;
Folder hierarchy for both incoming and outgoing mails (hence IMAP);
Smooth transition from Yahoo Web-based Mail;
Transfer existing mails on Yahoo server to the new setup.
Setup an incoming mail group, so that when a mail is received on a particular mail id, it automatically forwards the same mail to a set of people. The reason is we are into support services; so when client sends mail to a designated mail id, it should auto forward to all the support team members, who can then decide who is going to take it up and inform the rest. (Do not want auto allocation i.e. who is going to handle the support ticket; it will be manually decided.)
I am not looking for Thunderbird right now. An Outlook based solution (again whether Outlook Express or Microsoft Outlook?) will be great; but on the move mail access is very important.
How do I get started?
I guess I will need a static IP (similary, please list all the pre-requisites, and do not assume I should already be knowing this).
How do I update the DNS servers to point to my static IP for mails to my domain name? Can I only host mails for my domain, and let my website be hosted by a third party?
Does mail server need to be on 24 by 7? What happens if it is not kept on? Do I lose messages or can I retrieve them the next time it is turned on?