I have a 2 yr old Dell home computer that has been working fine. Today my son was downloading onto his Ipod and then left the house. I came in and noticed he had rebooted the computer and it got stuck, now the keypad nor the mouse is working.
I changed the keyboard and the mouse and still nothing is working. Is this from a virus or is it something simple ?
This is a Dell XPS 420 running on Vista,using a Saitek Eclipse keyboard and the Dell wired mouse that came with unit with USB connections.I did change the keyboard and put the original Dell keyboard and used my Microsoft wireless mouse from my laptop and I also cleanded the cobwebs out of the tower. I rebooted it, when the power is turned on the keyboard and mouse both lite up for about ten seconds then go out again none of the buttons will work on any unit?
Update: I have the problem of no power to keyboard or mouse,I had to put in safe mode by unplugging power then i believe i pressed the F8 key to get into screen startup mode where i put it safe mode then continued with start-up where after 6 to 8 seconds after power to the keyboard and mouse stopped