I am investigating a perf issue in the field. Typically, there just isn't enough bandwidth for my app to be speedy. Typically the way it works, is that I ask to Terminal (via VNC or WebEx) into the user's machine, then crank up the command window and run PING to the server to see the latency.
This procedure is pretty time consuming (e.g. sometimes people are not even at their desk, etc...).
Is there a way for me to run PING remotely from the user's machine to the server without ever involving the user?
Or is there a better alternative?