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My instance of Adobe Flash Player 11.5 always stops and says:

The installation encountered errors:

A required file (:3) could not be installed.

Please visit the following link for troubleshooting tips: Troubleshoot Flash Player installation for Windows.

Am I missing a file from my machine? I am running Windows XP Pro SP3.

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Ah, sorry, the link leads me to helpx.adobe.com/flash-player/kb/… but it does not say anything that relates to my error. –  O_O Jan 17 '13 at 20:08
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have you tried with a clean installation?? here is a link to do so... –  poz2k4444 Jan 17 '13 at 20:21
    
thanks, the clean installation worked!! –  O_O Jan 22 '13 at 22:09
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2 Answers

up vote 1 down vote accepted

Sometimes when we install software it could be problems on installation and get corrupted files, so we can always try a clean installation

here is a link to do so...

This could fix the problem (most of times) or make us conscious that some third-party software is messing with our OS

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if you are getting error while installing adobe flash player please do the following

  1. Download adobe flash player uninstaller

  2. Close all the browsers

  3. Run the uninstaller
  4. locate the folder c:\windows\system32\macromed\flash and rename it to flash.old
  5. Reinstall Adobe Flash player for IE or Adobe Flash player for firefox

make sure even after successful installation you might need to enable the addon/plugin for flash in internet explorer/firefox respectively

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