I have a father who is totally lost with computers. From time to time, he calls me and says there's something wrong with the computer, but he cannot quite explain what the problem is. I'm now installing a computer with Kubuntu for him, setting up everything for him so that he doesn't need to worry about anything, just click on the icons I've set for him on the desktop.
I know that I cannot avoid all problems by doing this (some problems are not OS related) and what I'd like to have is a software which I can use to remote control his computer. In other words, I'd like to capture his computer (with his permission, of course) and be able to see for myself what he actually is trying to do and to remotely SHOW him what he is supposed to do.
My question is, could you recommend me some software that does what I want?