Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I've got a Dell 1135n Laser MFP and Toner Cartridge for Samsung SCX-4623fw. The Dell 1135 is a rebranded Samsung SCX-4623fw.

When inserting the cartridge the printer says "Toner cartridge is not compatible. Check user's guide". Well obviously that is a lie. They are perfectly compatible, but Dell wants me to buy their Cartridge.

I have tried googling for Samsung firmware that I could install on the Dell, but couldn't find any firmware at all.

Is there any other way in which I could make the printer accept any toner cartridge?

share|improve this question
even if you could change the firmware on the Dell, is it worth the effort for one cartridge? Also, there is no guarantee that the two different models of printers are exactly identical. You could end up damaging the printer. – Keltari Jan 21 '13 at 15:14
@Keltari its not just one cartridge really. The Samsung cartridges are cheaper... The printers are really identical. – d_inevitable Jan 21 '13 at 17:50

I believe you need to change the chip from Samsung to Dell. You can buy toner reset chips to suit Dell 1130 1130n 1133 1135 1135n on eBay

share|improve this answer

I am not sure if this will work but worth trying out:

  • Try turning of the ink level tracking feature on your printer driver software. That should take care of the problem, if not try next

    Uninstall Dell printer driver software, and then re-install again but this time choose custom re-installation option and make sure you do not install ink-level tracking (or anything to do with ink tracking on your printer soft ware). 99% of the time this should take care of the problem.

share|improve this answer
this wont work. The printer is reading the chip on the toner cartridge. The driver or software on the PC are irrelevant. – Keltari Jan 21 '13 at 15:10
I don't think doing anything with the Drivers on the workstation will have effect at all. When I print something the Driver doesn't complain. It sends it to the print just fine. The printer will refuse to print it. It will even refuse to copy anything. – d_inevitable Jan 21 '13 at 15:10

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .