Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My installation of Windows 7 refuses to fetch updates. When going to “Windows Update” in the control center (I hope it is “control center” in english, sorry I do have a german installation where it is “systemeinstellung”) it says that windows can't search for updates since the windows update service is not started. It suggests to restart the pc, but that does not help.

When I look up the Windows Update Service in the Services Management Console it says the Update Service would be up and running. When manually restarted, no warnings show up. Yet the update preferences pane will say the same.

What is going on here? What should I do to update Windows 7?

Here is a screen shot of the error message:

enter image description here

share|improve this question
    
You could give this a try: social.technet.microsoft.com/Forums/en/w7itproinstall/thread/… –  user142485 Jan 21 '13 at 21:42
add comment

1 Answer 1

As noted by @user142485, the MS article has a suggestion thatt has worked. AS the link may or may not be there in the future, the key steps are:

1.Goto start > type services.msc 2.Scroll down to find Windows Update service 3.make sure Windows Update service is stopped, else right click and stop it 4.Go to C:\Windows\SoftwareDistribution\ and delete all files in it 5.Come back to services.msc and start Windows Update service

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.