Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

enter image description here

  1. I've run the installer as administrator.
  2. I've went to the Start Menu folder, the Programs folder, and Windows Live folder all individually and edited the Security tab so that ALL users have 100% access to the folders, despite the permissions being recursive anyway.

I'm just not understanding. I'm on Windows 8 and can NOT get past this step for this installer and several others.

share|improve this question
When you say all users have 100% access to the folders does that include the SYSTEM account? Make sure that specific account has 'Full Control' on the folder listed in the error message. – Glenn Stevens Jan 28 '13 at 1:14
@GlennStevens could you add this as an answer? SYSTEM account not having privileges (LOL if you ask me) is most common reason for errors like these. – Szymon Szydełko Jul 1 '13 at 14:56

try copying this folder on desktop and delete original folder change permissions of copied folder and copy back.

This might be the reason

detailed instructions to solve problem

share|improve this answer
I tried both of those links and neither worked. also, the wording of your answer was almost impossible to understand. it makes no sense at all, at least not to me. could you be a bit more clear, and maybe add working links? – user333441 Jun 15 '14 at 2:14

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.