Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I recently bought a Dell Inspiron 15R Turbo/Special Edition with following configuration:

  1. 3rd Generation Intel® Core™ i5-3210M processor,
  2. Windows 8 Single Language, English (64bit),
  3. 8GB 2 DIMM (4GB x2) DDR3 1600Mhz,
  4. 1.0TB 5400RPM SATA Hard Drive,
  5. 15.6" FHD Anti-glare (1920x1080) For ICC,
  6. AMD Radeon™ HD 7730M DDR3 2GB - ICC,
  7. 12.7" SATA Tray Load DVD+/-RW,
  8. Intel® Centrino® Wireless-N 2230,
  9. 802.11b/g/n + Bluetooth v4.0 & 6-cell Lithium Ion (48WHr) Battery, and
  10. Blue colored USB ports which support USB ver 3.0 I guess

As I am not impressed with Windows 8 Single Language 64bit OS, I want to format & clean install Windows 7 Professional 64Bit on this laptop.

I tried doing that by changing the SATA operation to Intel Smart Response Technology and disabling the Secure Boot option. Though it boots from the DVD & shows the first (all black & grey screen) which says Windows loading files; the installation freezes at the second screen that says 'Starting Windows'.

What is the procedure to do a clean installation of Windows 7 Professional 64bit on this laptop?

share|improve this question

migrated from stackoverflow.com Jan 25 '13 at 5:23

This question came from our site for professional and enthusiast programmers.

    
In your BIOS is there an OS Install mode or OS Install Finalized setting? Many machines with Secure Boot have this, and it needs to be set correctly in order to do the install. –  jozzas Jan 25 '13 at 5:26
    
@Shiva have you ever found a solution? I have the same laptop and also the freeze at Win7 start. –  magicandre1981 Apr 6 '13 at 18:05

6 Answers 6

It is possible that you might be having problems with your hard drive drivers. Here is an explanation on how to install additional drivers during Windows installation:

  1. First Load BIOS to Default

  2. Confirm RAID is ON under Sata Controllers

  3. Proceed with OSRI

  4. Once in the partition table Page, if the drive is still not visible, Remove teh OS CD and insert the Drivers adn resources DVD sent from Dell.

  5. Click on Load Drivers- this will take about few seconds and detect the Intel Controller Driver. Select and Click Next.

  6. Now it should show the Drives available and you should be able to proceed with completion of OS installation.

I had a similar problem with my Dell laptop while making a clean installation myself.

share|improve this answer
    
Hi TP & JOZZAs, Thanks for replying. Firstly Jozzas, in my laptop's BIOS options I did not find 'OS Install mode' or 'OS Install Finalized' settings, kindly could you tell me where I can find them. –  Shiva Jan 26 '13 at 8:50
    
Secondly TP, my laptops BIOS is ver A07 and could not find Sata Controllers. In the advance section of the BIOS there is SATA Operation under which there are 3 options ATA,AHCI & Intel Smart Response Technology, out of the box it was set to AHCI. As per your suggestion how can I load BIOS to default? What do you mean by OSRI? And finally I did not get any DVDs / CDs with the laptop. What do you suggest further? –  Shiva Jan 26 '13 at 9:04
    
@Shiva OSRI - Operating System Reinstall. You can always look for disk drivers on Dell's website - dell.com/support/drivers/us/en/19/drivershome/… –  ThePiachu Jan 26 '13 at 10:42
    
Hi TP, As per your suggestion how can I load BIOS to default? And is it enough to download the software and write them to DVD or is there any procedure to be followed while burning the software to DVD, so that it can be recognized while OSRI? Regards,Shiva –  Shiva Jan 28 '13 at 8:23
    
@Shiva - on BIOS - uk.answers.yahoo.com/question/index?qid=1006060103883 . As for software - it should be enough to load it onto a CD/DVD (extract it first in case it is rared). –  ThePiachu Jan 28 '13 at 9:42

I had the same problem, but found I could install Win 7 Pro if I changed the BOOT mode to "Legacy; Secure boot: OFF".

Note: At the end of my install I had no network drivers loaded, so had to download these from Dell copy them across to the laptop and then perform an installation. Once installed I had network/Internet access and could complete all other software upgrades directly from the laptop.

share|improve this answer
    
This appears to be Dell's way of protecting you against yourself. –  Russell Shingleton May 9 '13 at 19:59

I found the cause. You need to go to the UEFI with F2 and set the option Load Legacy Option ROM to true.

After a reboot you can boot from Windows 7 DVD and install Windows 7 without the freeze.

share|improve this answer

I have just managed to get rid of Windows 8 and installing Windows 7 in my laptop. I hope this helps:

1) Preparing
1.1) Download all required Windows 7 (64 bits) drivers from DELL (http://www.dell.com/support/drivers/us/en/19/Product/inspiron-17r-se-7720). The SATA driver (Serial-ATA_Driver_VWCH1_WN_11.6.0.1030_A02.EXE) is needed while installing Windows. The rest (see the list in Section 3) will be needed after installing Windows.
1.2) Execute “Serial-ATA_Driver_VWCH1_WN_11.6.0.1030_A02.EXE” and select the option that allows to extract the contents of the package without installing the drivers.
1.3) Save the resulting files into a flash memory device, within a folder named “Serial-ATA_Driver_VWCH1_WN_11.6.0.1030_A02” (for example).

NOTE: An alternate method (more complex and with few advantages) is making a bootable DVD from the original Windows installation disk for including the SATA drivers. This is explained in “Tutorial: How to clean install Windows on Inspiron 17R SE” (forum.notebookreview.com/dell-inspiron-dell-studio/686824-tutorial-how-clean-install-windows-inspiron-17r-se.html). Instead of using "Ultraiso" (the evaluation license cannot work with Windows DVD because it contains files greater than 300 MB), "Imgburn" (www.imgburn.com/) can be used for making the bootable image. See “How to create a Windows Vista / 7 installation disc (bootable) using ImgBurn” (forum.imgburn.com/index.php?showtopic=11194).

2) Installing Windows
2.1) Plug the flash memory device (including DELL Inspiron SATA drivers) and insert Windows 7 installation DVD.
2.2) Reboot the laptop, press F12 (Boot Options), change the UEFI boot mode to Legacy (Secure boot: OFF) and boot from the DVD. Windows installation process should start.
2.3) After selecting Windows installation language and accepting the license terms, select "Custom (advanced)" installation type. Then the list of available disks and partitions will appear (not all of them will be shown because a proper SATA driver is missing). So:
2.4) Click on "Load Driver", click "Browse" and select "Removable Disk" (the flash memory device). Then select the directory "Serial-ATA_Driver_VWCH1_WN_11.6.0.1030_A02\f6flpy-x64\f6flpy-x64". The complete list of partitions should appear after installing the driver.

Notes: If the installation of the SATA driver fails, retry. It is also possible to have unexpected blue screen errors for "iaStor.sys" (address FFFFF880030A043B) when Windows is about to automatically restart, but they can be ignored (seemingly). These problems occurred to me only when using the alternate method (making a bootable DVD including the SATA drivers).

2.5) Select a partition and continue installing Windows normally.

Note: Delete the existing partitions and create a new one if the installation complains about "GPT style" partitions.

3) Installing the rest of drivers
When Windows 7 is completely installed, this should be the situation in the Device Manager:

When preparing (see Section 1), the following drivers for Windows 7 should have been downloaded from www.dell.com/support/drivers/us/en/19/Product/inspiron-17r-se-7720. Installing them in this order worked for me:

3.1) Intel Chipset Device Software (SM Bus Controller): Chipset_Driver_RPHMX_WN_9.3.0.1021_A01.EXE
3.2) Intel Management Engine Components (PCI Simple Communications Controller): Chipset_Driver_MNN8P_WN_8.0.0.1262_A03.EXE
3.3) Intel USB 3.0 eXtensible Host Controller (Universal Serial Bus Controller): Chipset_Driver_M2RXF_WN_1.0.6.245_A03.EXE
3.4) Realtek USB 2.0 Card Reader Controller (USB2.0-CRW): Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01.EXE
3.5) Realtek PCIe FE Family Controller (Ethernet Controller): Network_Driver_P7W53_WN_7.065.1025.2012_A02.EXE
3.6) Intel Centrino Advanced-N 2230 WiFi (Network Controller): Network_Driver_HP8FN_WN_15.3.1.2_A03.EXE
3.7) NVIDIA Graphics Driver (NVIDIA Stereo Controller): Video_Nvidia_A04_W74_Setup_PYG93_ZPE.exe

4) Configuring Intel Smart Response
There is no need to install “Intel Rapid Storage Technology Driver” nor configuring anything. After downloading "SetupRST.exe" from Intel web page, I was surprised to see that the System drive was already being accelerated:

share|improve this answer

install windows XP, then u are free to install the rest. Something to do with RAID or some ish, worked for me, windows 8 pro 64bit installed fine after XP and even the Wifi driver were there

share|improve this answer
2  
Why would he have to install Windows XP in order to install Windows 7? –  Moses Dec 2 '13 at 21:48

I had the same problem with a very similar laptop and was able to figure out how to get passed the Windows Starting freeze screen.

I actually followed the instructions from the following site... Step number 4 describes the changes that need to be made in the BIOS in order to Install a fresh copy of Windows 7.

http://www.dell.com/support/troubleshooting/us/en/555/KCS/KcsArticles/ArticleIframeView?docid=590895&doclang=EN#Unique-Hyphenated-Issue-Here-4

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.