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Surprisingly I can't find much about this. Basically, in Outlook 2013 (or Windows Live Mail 2012 too), if I have more than one account (an IMAP and exchange, in my case), I don't always get new mail notifications for the IMAP account. Exchange works fine (i.e., new mail comes in, I get an alert). I'm talking specifically about IMAP and the "push" functionality.

The only way I seem to get alerts for IMAP alerts is if I leave the inbox for the IMAP account selected. From then on, I get alerts for my IMAP account, even when outlook is minimized.

The only program that seems to consistently give me new mail alerts if the built-in Windows 8 Mail app. The only thing I don't like about that is I don't get an email notification in the task bar (in case I miss the alert). My goal is to use Outlook.

Is there something I can do in Outlook to more reliably get new email notifications for IMAP accounts? I've also tried a Gmail account and have the same behavior, even on multiple machines. Thanks.

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1 Answer 1

I would create a rule that displays a desktop alert when mail is received. I don't think you're issue is w/ IMAP receiving email, but with Outlook notifying you that mail is being received inside that inbox.

You can create rules that display desktop alerts (The default desktop alert is just a rule itself), only from certain people/groups or sent to certain people (like me@hotmail.com so I only get desktop alerts when people send to my hotmail address, for example.)

Update Due To Comments

In that case, reduce your send/receive time from the default down to 1 minute (Under Options->Advanced Send/Receive), mine was 30 minutes and it made all the difference in the world.

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The issue is that, I only ever get email pulled into my inbox if I click on the inbox folder (for the IMAP account). It will then sync and display an alert. I don't want to have to click this folder in order to have outlook sync and alert me of email. –  Ryan Peters Feb 1 '13 at 18:36

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