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When in MS Word or PowerPoint, when I go to File → Print, I can see all the printers. But when I do the same thing in Excel, no printers are installed. Yet I can use the Ctrl-P shortcut keys and it does print. So the printer is there, it's just not showing up.

What could be the problem and how can I fix this?

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Knowing what OS you are using and what version of Office will help someone answer your question. Please edit your question with additional details. – CharlieRB Jan 31 at 12:51
1  
You could try repairing the Office installation in your control panel. – Bryan Mar 5 at 16:08

1 Answer

up vote -2 down vote

Try the following:

  • Restart your PC and press F8
  • Go to "Safe mode with command prompt"

  • Type in the following commands, pressing Enter after each one

    attrib -s -h -r user.dat

attrib -s -h -r user.da0

ren user.dat user.old

ren user.da0 user.dat

  • Finally type exit and restart your PC.

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So let me get this straight - you think the OP uses Windows 95? – Karan Mar 13 at 5:34

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