I'm trying to install a Cisco VPN software (for my work) on my home computer. I'm running Windows 8 Pro 64-bit, and I'm told that this software works fine on Windows 8 Pro. However, during installation, my computer blue-screened. Now when I try to re-install, it says:
You must first uninstall the Cisco VPN software in Control Panel -> Remove Programs
The problem is, the software wasn't ever installed completely so it doesn't show up in my Control Panel list of programs. There also isn't an Add/Remove option from the installer itself.
I went ahead and removed the folder & files that were created out at C:\Program Files\ for the software, but that didn't "fully remove it" apparently.
Has anyone encountered something like this before? I'd really prefer not to reformat my hard drive because I have tons of stuff that I don't feel like re-installing.
How can I fully remove this software so that I can attempt to reinstall?
I ended up restoring my computer back to a previous point in time (there was actually a restore point called "Before Cisco VPN Software was installed" so I chose that. After that, I was able to reinstall - and had no problems this time.