I bought this (otherwise very nice) laptop around 3 years ago, but Blu-Ray never worked on it. (Even though it was promoted as Blu-Ray compatible with stickers on it and what not.) Acer/Windows detects the Blu-Ray drive, but neither Windows Media Player nor VLC can play any Blu-Ray discs (tried the trailer reel and other discs).
I can see on the net it may require Acer Arcade Deluxe? Is that necessary for Blu-Ray to work? (I don't believe I have that any more. I probably figured it was related to gaming or something like that and removed it long ago...) Is Acer Arcade Deluxe the only software that works with Acer Blu-Ray?