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I have just bought a Lenovo Ideapad Z585 which has Windows 8 pre installed. I don't think it is the Pro version as there is no sticker on the case with the product key. I have spent 36 hours trying to get WIFI working to no avail. Trying windows update (which was suggested as a cure to the WIFI issue) fails everytime and despite following all of the suggestions/guidance/advice I have found on line I cannot sort the fault out.

I don't have the time or the expertise and need my machine for University so I want to change the OS.

I appreciate I will have to spend some money so can someone please, please tell me what to do.

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If you have "just bought" this product, surely you can take it back to the store or return it to the online store, for a full refund if it is not possible for you to get WiFi to work. –  PJC Feb 6 '13 at 13:13
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Please verify which edition exactly you have. You do understand you will have to purchase a Windows 7 license right? The best way is to go ahead and purchase Windows 7, boot into the Windows Installer, and wipe the hdd. You CANNOT use the existing license you have, an Windows 7 OEM license CANNOT be transfered to another pc. –  Ramhound Feb 6 '13 at 13:30
    
"I don't think it is the Pro version as there is no sticker on the case with the product key." - That's the case with all new Win8 PCs, not just Core or Pro. –  Karan Feb 8 '13 at 0:36
    
Microsoft... :( –  Timeless Apr 1 '13 at 9:24
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1 Answer

This may affect your warranty etc, so I suggest you are sure you want to proceed.

There could also be hardware compatibility issues with W7 (IMO not likely but not impossible).

I suggest you Google a term like "how to install windows 7 from scratch".

HOWEVER, it could be the wireless card/adapter is faulty. I suggest you rule that out first. Try and connect to a different router, only test on a router you know that works and if it is new, send it back to the shop! There are many posts here on SU which help explain what steps can be taken to debug wireless networking issues.

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Its not just about WIFI. I have it connected via Ethernet at the moment and still have problems with the update process. I have tried so many different ways to sort out these problems and am at my wits end. I am satisfied that there would be no compatibility issues and hardware is working OK. –  Jack Feb 6 '13 at 12:33
    
I have a Windows 7 Home Edition DVD that came with the PC I used previously, can I install that? Would there be issues activating it? –  Jack Feb 6 '13 at 12:39
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@DaveRook - It sounds like he has an OEM HP Windows 7 license this cannot be used on his Lenovo laptop. Lenovo would need to provide him the required license to downgrade his Lenovo Windows 8 license –  Ramhound Feb 6 '13 at 13:51
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@ramhound Compatibility issues may be the wrong word, but people here have problems with dlink series router revisions which are locked by a provider (no update, only pw change possible). Also the same occurs with android ICS and dlink 615 (there are a hell lot of questions if you search the internet for "dlink 615 ics" - not all get them to work even if all other (non ICS/Windows 8) devices work. Same is applicable for other routers. Sometimes it works to turn wifi N off. SO- in most cases there are specific routers with does not work with specific os. Wouldn't you name that incompatible? –  Offler Feb 7 '13 at 7:18
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@Offler - I would call that people who have no bloody idea what they are doing trying to solve a problem they don't understand. I have the same router, and a laptop with a N adapater, and I never had a problem. –  Ramhound Feb 7 '13 at 12:05
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