Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

How to find the model number (serial number) or any other useful information about such device that all information deleted on it (on the device).

I had USB Wireless and no information exist on the device, when I plug in to my PC, Windows can't find proper driver even enabling searching for driver from Windows Update.

I don't want the answer for my device, I need to know if OS can provide any information when the device plugged in? then using this information for finding the driver.

share|improve this question
If you find the PCI VEN IDs, you can enter there on the PCI Database website to find the driver –  Canadian Luke Feb 9 '13 at 23:08
Is that site dependable? –  Akam Feb 10 '13 at 5:53
I've used it extensively. It simply shows links users submit, or at least notes so you know where to look. I submitted some urls to the site –  Canadian Luke Feb 10 '13 at 5:58

2 Answers 2

There is KB about that How to troubleshoot unknown devices that are listed in Device Manager in Windows XP which I think is still applicable for newer versions.

What could help is this:

  1. Uninstall the device in Device Manager
  2. Restart
  3. Force 'Scan for hardware changes'

If that doesn't help:

  1. Go to Device Properties
  2. Click on Details tab
  3. Check various values when you change the value in dropdown, mainly Device Instance Path. From that you can determine what vendor/device it is. See http://techpp.com/2010/01/12/identify-and-find-drivers-for-unknown-devices-in-windows/
share|improve this answer
Thanks Tomas, the guide was useful. –  Akam Feb 10 '13 at 5:51

You can find device's Vendor and Product IDs and look them up. Here's how to find it.

share|improve this answer
Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. –  Canadian Luke Feb 9 '13 at 21:16
Anyway thanks, I do looked for that page because before asking the question here I searched for it in google. Still we need to search for the vendor using ID... –  Akam Feb 10 '13 at 5:52

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.