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How to find the model number (serial number) or any other useful information about such device that all information deleted on it (on the device).

I had USB Wireless and no information exist on the device, when I plug in to my PC, Windows can't find proper driver even enabling searching for driver from Windows Update.

I don't want the answer for my device, I need to know if OS can provide any information when the device plugged in? then using this information for finding the driver.

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marked as duplicate by Ƭᴇcʜιᴇ007 windows-7 Mar 12 at 19:23

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

If you find the PCI VEN IDs, you can enter there on the PCI Database website to find the driver – Canadian Luke Feb 9 '13 at 23:08
Is that site dependable? – Akam Feb 10 '13 at 5:53
I've used it extensively. It simply shows links users submit, or at least notes so you know where to look. I submitted some urls to the site – Canadian Luke Feb 10 '13 at 5:58

2 Answers 2

There is KB about that How to troubleshoot unknown devices that are listed in Device Manager in Windows XP which I think is still applicable for newer versions.

What could help is this:

  1. Uninstall the device in Device Manager
  2. Restart
  3. Force 'Scan for hardware changes'

If that doesn't help:

  1. Go to Device Properties
  2. Click on Details tab
  3. Check various values when you change the value in dropdown, mainly Device Instance Path. From that you can determine what vendor/device it is. See
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Thanks Tomas, the guide was useful. – Akam Feb 10 '13 at 5:51

You can find device's Vendor and Product IDs and look them up. Here's how to find it.

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Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. – Canadian Luke Feb 9 '13 at 21:16
Anyway thanks, I do looked for that page because before asking the question here I searched for it in google. Still we need to search for the vendor using ID... – Akam Feb 10 '13 at 5:52

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