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I have an HP Scanjet G2410 flatbed scanner that was working perfectly until now.

When I try to scan something in color I get these large horizontal lines at the top and bottom of the picture. For some reason this only happens when I choose the Color option, the Grayscale and Black&White options work fine.

blue lines

Things I already tried:

  • Replacing the cables
  • Reinstalling the driver
  • Trying to scan on a different PC

Is there anything I can do to fix it or is it broken beyond repair?

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1  
try a newer driver? –  mdpc Feb 13 '13 at 18:51
1  
BTW, what is the connection type USB? –  mdpc Feb 13 '13 at 18:53

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