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I use Carbonite to back up my PC (Windows XP). We were running low on disk space on our home PC (down to 15 GB), so I went out and purchased an external hard drive. However, Carbonite will not back it up. Is it possible to set up Carbonite to backup an external hard drive?

I just want the external drive to be extra disk space. From their FAQ:

The current version of Carbonite backs up only the files that reside on permanent hard drives on your computer.

It will not back up network drives, external drives, and NAS (network accessed storage) drives. If there are files on a remote drive that you wish to include in your Carbonite backup, you should copy the files to a folder on your local hard drive. If the files are on a shared network drive, you could install Carbonite on the computer on which the network shared drive physically exists, and back the files up directly from that computer.

Check back soon for a Carbonite service plan that will allow you to back up your external drives.

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Not very ethical I would google on your own. Just get a 1TB drive and toss it in your computer and have it back that up. – user10547 Oct 14 '09 at 2:54
what operating system are you using? – John T Oct 14 '09 at 2:55
I am running Windows XP - just updated the question. – Brian Hart Oct 14 '09 at 3:08
I'd say it can be ethical ! I have the same situation. In this case an old laptop (permanently stationary) and no way to add an internal drive. – itj May 26 '11 at 6:40
up vote 9 down vote accepted

Not sure if this is an ethical dilemma or a Carbonite capabilities issue. That being said...

Have a look at this MS Knowledge Base article: How to create and use NTFS mounted drives in Windows XP and in Windows Server 2003. You can "mount" the external drive as a folder off of your internal drive.

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Mounting the external drive as a folder did the trick. – Brian Hart Oct 24 '09 at 22:54
This didn`t work for me on Windows 8. – RedFilter Nov 30 '12 at 7:14

CrashPlan supports USB drives.

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Not quite an answer to your Carbonite problem, but while researching online backup systems recently, I found Backblaze. They will backup external disks (though not network-based storage).

Besides switching services, upgrading your internal drive (or adding another one, if you have an extra bay) seems like the best way forward. “Disks are cheap”, right?

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protected by slhck Feb 10 '13 at 20:30

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