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my client gave me the access the the reposotiry (I see it is hosted using WebSVN) but, when I try to do the checkout using the TortoiseSVN, I'm getting the error

Unable to connect to a repository at URL
 'https://svn.the-site.com/'
The OPTIONS response did not include the requested activity-collection-set;
 this often means that the URL is not WebDAV-enabled

I can't find any fix of that problem, any ideas ?

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If you have only WebSVN frontend, you can't get repository URL from URL in WebSVN - you have to ask WebSVN admin about real URLs

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