I have a new unibody MacBook Pro and I have been interested in upgrading the hard drive to an SSD.
This may have put me over the edge into doing so.
I'm trying to find out if anyone knows for sure if upgrading the HD on my own voids my warranty. I'm still in the initial 1 year covered by Apple. I have not yet bought AppleCare for this system.
I have read http://images.apple.com/legal/warranty/docs/cpuwarranty.pdf but I'm not a legal type and I'm not 100% sure I understand it correctly.
Does anyone have first hand knowledge or experience of this?
And, if it does void the warranty, does anyone know if an Apple Genius can do it for me?
I started a chat on apple.com and got this information:
Grace G:Hi, my name is Grace G. Welcome to Apple! You: Hi there Grace G: How are you? You: Good, you? You: Curious...I just bought a MBP a few months ago. Grace G: Great, thanks! Grace G: Okay. You: Does it void my warranty if I upgrade the internal harddrive? Grace G: It is not supported and may void your warranty, yes. You: May void? You: Is there somewhere on the apple site that explains this in plain english? Grace G: One moment while I research that for you. Grace G: Thank you for your patience. I'll be right with you. Grace G: Thanks again for waiting. I'm not seeing that anywhere on our site. Let me refer you to the people who can best assist you. . . Grace G: Our AppleCare Department is available at 1-800-275-2273. Grace G: They will be able to give you the details on that.
Looks like another call may be in order.
From an online chat with the folks at OWC:
Scott Smith: Hello, Jason Jason: Hi there Scott Smith: Warranty is not voided Scott Smith: However, if were to damage or impair any external or internal components it would would not be covered in said warranty Jason: So, if I install it and have other problems...say bad monitor, I'd still be covered? Scott Smith: Correct
UPDATE #3: From another online chat with Apple:
Hi, my name is Andrew P. Welcome to Apple! You: Hi Andrew Andrew P: How are you? You: Good, you? Andrew P: I'm doing great. You: Question: I have a new MBP 15" Does it void my warranty if I install a new hard drive into it? Andrew P: Great question. Andrew P: It wont void the warranty of the Mac, but the replaced hard drive wont be covered. You: So, I can upgrade on my own and if the screen breaks for some reason I'm still covered? You: (The screen has not broken...just an example) Andrew P: If there is a manufacturer defect of a hardware component, that would be covered. You: That's what I was looking for...thanks Andrew P: You're welcome.