Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have installed Office 2013(64 Bit) onto my Windows 8 Professional 64 Bit machine. HOwever when i try to print to any of the printers configured on the network, all Office applications crash!

Looking at the event viewer I get the following stack trace

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506742d6 Faulting module name: gchp2600.dll, version: 2011.217.1.32924, time stamp: 0x4d5d02e4 Exception code: 0xc0000005 Fault offset: 0x000000000008ead5 Faulting process id: 0x22dc Faulting application start time: 0x01ce0eb952f42cb9 Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\gchp2600.dll Report Id: a6bc22d8-7aac-11e2-be79-08edb948381a Faulting package full name: Faulting package-relative application ID:

I can print to from other applications and to print anything from office I first have to save it to XPS and then print from Reader!

Has anyone any ideas?

share|improve this question

gchp2600.dll seems to a library for ur printers drivers.

Have u tried re-install/update the printers driver?

Or u might wanna try talk to their online support

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.