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I bought an Asus laptop which came with a copy of Windows 7. Long story short I lost the sticker which contained the serial key to my bought product. Should Asus be obliged to send me a serial key if I prove my purchase somehow? If not what could I do? Thanks

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marked as duplicate by Ƭᴇcʜιᴇ007, Karan, 8088, random Feb 25 '13 at 7:01

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

no asus is not obliged to do anything, but check this out magicaljellybean.com/keyfinder –  Frank Thomas Feb 25 '13 at 4:22
I wouldn't say they're "obliged", but it can't hurt to ask politely. –  Daniel R Hicks Feb 25 '13 at 4:31
If this isn't a dupe of one of these, and it really is about whether Asus is obliged or not, then I'd say it's off topic (we're not lawyers :) ) –  Ƭᴇcʜιᴇ007 Feb 25 '13 at 4:32
@FrankThomas - My only experience with that program proved the application was a complete waste of money considering the authentication code it claims is my Windows Key isn't even correct. –  Ramhound Feb 25 '13 at 13:44

2 Answers 2

Forget wasting time proving you bought it- just extract the license key from Windows using free software.

Check this out:

Magical Jellybean keyfinder: http://www.magicaljellybean.com/keyfinder/

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Neither the free version or the paid version display the correct serial key. The product is a huge scam. –  Ramhound Feb 25 '13 at 13:45

Asus will not provide you with a serial key. However, they can provide you with your recovery media. This typically costs between $10-50 and will contain your windows operating system that came with your computer, as well as any drivers/software that came installed on your laptop when you purchased it.

The other user recommended Magical Jellybean keyfinder. I will tell you that I work for an IT company that does computer rebuilds daily, and I prefer Produkey Finder from Nirsoft. It is a very streamlined and superfast app. You can find it at: http://www.nirsoft.net/utils/product_cd_key_viewer.html

If your hard drive has crashed or you cannot boot into your OS for some reason, this may not be a viable option. If that is the case, I recommend ordering your CD from Asus. If you need to be back up immediatley, you can download your version of windows from this forum: http://www.digital-kaos.co.uk/forums/f94/original-untouched-windows-7-sp1-iso-32-bit-64-bit-220877/

You will need to activate within 30 days, but you can install and then activate once you get your CD with the correct serial number.

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