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I can't connect to the interenet using my wifi router (Belking N600). But if I connect my computer via wire through either the modem or the wi-fi router, it works. It is just the wi-fi having problems, again, if I wire-connect my computer to the router, then it works.

I called Belkin support, they said there are some "established foreign addresses" that have accumulated in my PC over time which are blocking the Wi-FI connection along with other processes. I do not know how to assess whether what they are saying is correct. To fix it they asked for $99 and I thought this suprising for Belkin customer support. Any help would be much appreciated.

share|improve this question
You kind of forgot to describe the problem. You say you can't connect, but you don't tell us precisely how you were trying to what went wrong. Could you reach the wifi router? Did you detect the wireless network? Were you assigned an IP address? Were you able to setup an SSID and encryption mode in the router? – David Schwartz Mar 11 '13 at 16:59
sorry, I am not really a technical person. I can detect the wireless network but when I click on connect, it keeps trying acquiring the network but unsuccessfully. Also, I would add that this router worked fine for 2 years, so this is not a first installation of the router, the problem emerged yesterday all of a sudden. Any suggestions, even if general is much appreciated. – Joe Mar 11 '13 at 17:37
Are any other computers/devices able to connect to the wi-fi? – CharlieRB Mar 11 '13 at 19:15

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