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I'm a developer, and the installshields I create deploy 'debugsupport.msi', which is the visual studio 2010 debug support executable.

However, when I attempt to run it, it says it's already installed (it may be the case, but it doesn't show up in add/remove programs).

My goal is to remove it, so I can successfully try my installs out.

My problem is that on my machine, apparently 'debugsupport.msi' installed correctly, but didn't show up in add/remove programs.

I tried right clicking on the msi, and attempting to repair and uninstall, but they both say the product is not installed.

When I try to install, it says 'already installed'.

Where can I find the traces of this msi and wipe them off my pc?

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2 Answers 2

up vote 4 down vote accepted

What about trying an uninstaller program, such as Revo Uninstaller?

I've had pretty good results with that cleaning up failed installs on my own system.

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That worked! It showed debugsupport.msi in there. thanks –  greggorob64 Mar 14 '13 at 15:10
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From the cmd line, cd to wherever your msi file is located ad try:

MSIEXEC /x yourfile.msi

see if this will get it to remove itself.

Also see this thread:

http://stackoverflow.com/questions/450027/uninstalling-an-msi-file-from-the-command-line-without-using-msiexec

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That gave the same error that right clicking\uninstall did –  greggorob64 Mar 14 '13 at 15:07
    
see edit for more info –  SnakeDoc Mar 14 '13 at 15:08
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