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I am using Outlook 2013 (had the same problem with Outlook 2010) and I have a little problem:

If I receive an email, I get the usual envelop icon in the systray and a desktop notification. Now I have a rule to move an email to a subfolder (nothing more, just move) if it's from a specific person. For this mails the envelop is missing.

Any ideas why?

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Probably because the rule for the notification is for new emails in your inbox only.


You do have some freedom here about setting up other notifications, but it depends on how many rules/folders you have as to whether this is applicable.

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I am not talking about the desktop alert, that part is working or at least I can add it to the rule so it will show. It's just the mail icon in the systray that is not showing up. – Feroc Mar 15 '13 at 12:51
@Feroc I've updated my answer – Dave Mar 15 '13 at 13:01

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