I have an older Dell XPS B800r that I use for Windows 98, and I recently reformatted and reinstalled Windows 98 2nd Ed. All of the installation of the drivers went fine, until I came to the installation of the modem driver.
The modem is an Agere, and it uses a 'soft modem,' the driver is named:
When I execute the file, the installation progress bar 'hangs' or gets stuck near the end (approx 95%) before eventually disappearing without any error messages. Upon checking in the Device Manager, there is no Modem listed (before and after reboot).
The modem card came with installation software which installs modem tools along with the modem driver (modem830.exe); however, I wanted to see if I could just install the driver without the additional tools. The installation from the disk with the tools works ok, for some reason.
Thinking that chipset drivers might need updating, I have also tried installation of these files:
Z0377C01.exe (Intel 800 Series Integrated Chipset, v. 2.00, A01 ) Z4314R03.exe (Intel Security Driver) Z0377C04.exe (software install utility)
All three were offered by Dell for my computer. After installation of these, the modem driver still would not install. Could this be a port problem (port closed?), possibly?
Thanks for any help or leads. Will post additional info as needed.