My wife's laptop loads straight into a prompt asking for a BitLocker password.
The encryption is on our Win7 boot drive so no way to boot into safe mode or something similar.
If I quit out of this it goes into something like windows recovery. I can quit out of this and go into an option screen which has an option to go to command prompt.
I assume some sort of virus enabled this because my wife wouldn't have gone through the process to turn it on herself.
Please help, this drive contains baby photos and we have no backup :(
When I type manage-bde d: -protectors -get it shows TPM and Numerical Password but these are not the required 48 character password I can use to unlock. I assume that's because I am not logged in as administrator so I can't see the correct password??
UPDATE: When the system boots initially it says 'the system boot information has changed since bitlocker was enabled'. Not sure if there is any way to roll back? At the bottom of this message it says "otherwise restore the system boot information" not sure if this is possible?