We are experiencing this error
"Faulting application outlook.exe, version 12.0.6668.5000, stamp 508314b2, faulting module msncon32.dll, version 14.0.6123.5001, stamp 4fe035c1, debug? 0, fault address 0x000c7981"
with Outlook 2007 when using the Outlook Hotmail connector. Specifically when making changes to or adding contacts. This does not happen every time a change is made but very often. Outlook restarts and the process repeats. Again, not every time a change has been made. Running on Windows XP with all latest patches to March 20,2013
Based on searches at other sites we have tried:
Assuring latest Hotmail connector is installed Removed and re-installed connector Created a new profile and reconfigured
Deleted mso.dll and allowed Office to recreate
Performed a repair on Office
Another post suggested KB2412171creates this issue and a removal with work as a patch but this update does not exist on the problem system.
This impacts only one system but it is a key system that uses some specialized software. While a wipe may be possible, the time required is significant.