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I have a client that needs to reinstall their computer. They have a Polish version of InDesign CS2, which won’t activate anymore. How to install it after reinstalling Windows? The English version from Adobe’s website is not an acceptable substitute.

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So, am I correct assuming they have no original installation disc anymore? If the English version is available on the website, they should have a Polish one as well. AFAIK, multilingual installers are available for any Adobe product. If the real problem is that it doesn't activate anymore, have you considered contacting Adobe support? –  slhck Mar 25 '13 at 21:51
    
@slhck They have the original disc, problem is it won’t activate. –  kinokijuf Mar 26 '13 at 14:45
    
Also, the telephone number Adobe posted on their site not only does not exist, but also is obviously incorrect (Polish tel numbers have 9 digits, not 10). –  kinokijuf Mar 26 '13 at 14:48
    
@slhck You said they have the Polish version. Where did you find it? –  kinokijuf Mar 26 '13 at 14:51
    
I didn't say I found one, but as far as I remembered, many major Adobe products always came as multilingual downloads as well. But if they have the original CD, that should't really be the issue – you'd still be able to install it, right? The activation is the real problem. –  slhck Mar 26 '13 at 14:54

2 Answers 2

up vote 0 down vote accepted

I was able to trick the Polish version into accepting the volume licence serial given on Adobe’s website. Here’s how you do it:

  1. Install the Polish version normally. Do not run it.
  2. Replace the files epic_pers.dll, Required\idsn.sif and Required\Basic Tools.rpln with ones from the English volume version from Adobe’s website
  3. Run InDesign as admin and enter the key from Adobe’s website
  4. Install all available updates:

I suppose this procedure could be adapted for other products.

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Adobe has disabled the online activation servers for their old products. You need to download the new Adobe InDesign CS2 installation package (which does not require online activation) from adobe.com

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-1 I explicitely mentioned that the English version is not an acceptable substitute. –  kinokijuf Mar 26 '13 at 14:44
    
you can ask for whatever you want. it does not mean that you are going to get it. your options are 1) install English CS2 2) buy Polish CS6 3) go without –  Alex P. Mar 26 '13 at 16:22
    
I mentioned that it is not me having this problem. I would be fine with an English version myself. –  kinokijuf Mar 26 '13 at 16:25
    
Also, do you know how much InDesign CS6 costs? –  kinokijuf Mar 26 '13 at 16:26

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