Situation, testing Windows 7 box in workplace environment. Our current architecture is XP Pro running off server 2003 sbs. I have attached a windows 7 box with a trail version of Office 2010. My problem is I'm getting Outlook hangs which not only won't clear using task manager, but won't even allow a clean logoff. Having to hard boot computer to get back up and running. The triggers for these hangs are random, so I can't reproduce in a controlled test. The triggers also come from random areas, but all do with Office products. Some triggers(Assume Outlook is open in all cases) 1. Open Word document from email attachment. 2. Open Excel file from a network resource outside of Outlook. 3. Just opening an email message. I have uninstalled and reinstalled Office, I have disabled all unneeded addins. I haven't run in safe mode just because its totally random, and may happen anywhere from daily to 3 or 4 days apart. Here is an example of the log entry:
Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 4/1/2013 Time: 12:02:55 PM User: N/A Computer: xxxx Description: Hanging application OUTLOOK.EXE, version 14.0.6131.5000, hang module c40, version 01.., > hang address 0x60000.
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Any other thoughts on where to go with this one?
edit: Just some more info that may be pertinent. To accommodate an old version of Maximizer, I am running 32 bit Office on Win 7 64 bit.