Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Although you may wonder why I would miss it, I can't see my Junk E-Mail folder in Outlook 2013. If I sign in to my account through Outlook Web Access I can see that it is present and has a number of messages in it:

enter image description here

Is it possible that I somehow hid this in the Outlook client? I have verified my settings below:

enter image description here

Edit: I have tried re-creating my profile which has no effect. I have also tried creating a folder under my Inbox named Junk E-Mail. When I do that, Outlook complains that a folder by that name already exists. Yet I still can't see it!

share|improve this question
When you figure out how you got rid of it you need to answer this question earlier in the day from someone who wants to hide it :) – Brad Patton Apr 4 '13 at 0:27
up vote 1 down vote accepted

Try MFCMAPI tool from Microsoft. Refer this link for howto's and also this link. Below are procedure for enabling hidden folder from Microsoft forum.

1.Launch MFCMAPI tool on the user’s client. 
2.Go to Session -> Logon and Display Store Table
3.Select the outlook profile of the user and double-click “Mailbox - your user name”
4.Expand "Root Container"
5.Expand "Top of Information Store" 
6.Highlight the Junk E-mail folder in MFCMAPI
7.locate the PR_ATTR_HIDDEN property
8.check whether the value is the False. If not, please double click it, uncheck Boolean option in order to change it to False
9.Reopen Outlook to check this issue
share|improve this answer
Fixed! I can't upvote this enough. It's been broken for years - longer than my original post. Thank you so much!! – Yuck Aug 10 '14 at 11:49

I had the same trouble. I have several Gmail accounts that I accesses through Outlook and none of them had junk email folders.

I found a great link that walked me right through getting my junk mail folders back. Here it is:

Mine are all working now. This is really simple. You just have to go to where you set up new accounts. Double Click on the particular account that you've already set up in Outlook. Then just follow the instructions in the link above.

Hope this helps.

share|improve this answer
It would be beneficial to post the instructions from the link here and provide the link for reference in case the link goes dead in the future. – Mokubai Oct 20 '13 at 8:03
Please don't just link. Include the relevant information from the link. If the site ever goes down, your answer is useless. Read How to Answer. – user 99572 is fine Oct 20 '13 at 8:19
While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. – Jens Erat Aug 10 '14 at 14:39

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.