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I noticed recently that the song counts in iTunes weren't increasing (despite me listening to them quite a bit on my iPhone). I had switched to wireless syncing within the last couple months, so I wondered if that might be the cause. Though I had upgraded to iTunes 11 within the last couple months as well (and I'm not sure exactly how long this has been going on).

If I wirelessly sync, and then sync with a USB cord, the song count won't update, but if I only sync using a USB cord, the song count increments. This makes me think that the phone thinks it's syncing the play counts when wirelessly syncing.

  • Play song -> Wirelessly sync -> Song count does not update
  • Play song -> Wirelessly sync -> Sync with a cord -> Song count does not update
  • Play song -> Sync with a cord - > Song count does update

Is there any planned correction of this issue (I couldn't find anything)? Or is there a work around/setting/etc. that would fix the issue? Or is this only happening to me (may have a corrupt file somewhere)?

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Do you use iCloud ? – harrymc Apr 9 '13 at 6:33
I do, yes. [Space filler] – Ryan Apr 9 '13 at 19:44
According to this thread iCloud can cause these problems. Read this long thread and especially the last page and see if this helps. – harrymc Apr 9 '13 at 20:25

It's not just you. It seems to have been a bug. It's fixed in the latest 11.0.2 iTunes update IIRC.

Short songs (under ~25 seconds) still seem to have this bug though

share|improve this answer
I have the most recent version of iTunes (11.0.2) and the issue is still present. Do you happen to have a link to the discussion/bug ticket/release notes you're referencing? – Ryan Apr 8 '13 at 23:23

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