Hopefully you have a Windows OS on which you can open .chm files correctly.
Let's say you have a file called
A.chm that opens correctly
- Now create a folder called
Now double-click to open the
A.chm file in Explorer and you will see a dialog with the message:
Cannot open the file:
Does anybody have any idea why this happens?
This is a developer-related problem, because typically the user will be launching help from an application's help menu, and are likely to believe that the bug is in the application and contact the developer. This is particularly likely to happen in applications that install into the user's profile, because the bug will be triggered if the username happens to contain