I own Office 2010 Pro Plus, and despite its other features I really only use Word. The problem is, recently, when I start it, it freezes and crashes. I have run through all the Microsoft fixit stuff, run Office removal tools, deleted all the registry keys and all the leftover files, cleared my temp directory, and run CCleaner. I have also tried re-installing Windows 7 and Microsoft .NET. The only thing I am refusing to do is wipe and start over.
In all my troubleshooting, I have narrowed down the problem. I can open files in protected mode. I can also open Word in safe mode, until I try to create a new file; then Word crashes. I can read files, but as soon as Word requests write access, it crashes. I have tried disabling all add-ins and deleting
Normal.dot, but nothing has worked. I need Word for my school, but I also need my files.