I have recently had problems with my Windows7 desktop bluescreening several times per day (with many different STOP codes) and occasionally blackscreening. Because it is still under manufacturer's warranty, I have been in contact with tech support. The most recent communication I've received instructed me to disable the halt state in the boot menu to avoid any further problems. Is this an acceptable solution? Or is this a way to cover faulty hardware? If either the memory or CPU (or any other hardware) is indeed faulty, will it (or could it) fail even if the halt state is diabled?
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upload the .dmp files so that we can look at them with the debugger.– magicandre1981Apr 17, 2013 at 4:00
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Lost some of them. but I have three here here and here.– buckminstApr 17, 2013 at 19:12
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I don't insert my email to get a link. Upload it them as 1 zip to skydrive or dropbox.– magicandre1981Apr 18, 2013 at 3:48
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@magicandre1981 Here– buckminstApr 18, 2013 at 21:52
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1 Answer
Your AMD Athlon(tm) II X2 250 has L1 Cache issue which causes the BSOD. Send the PC to them to replace the CPU:
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004b49038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6004000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000075000135, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: f
STACK_TEXT:
nt!KeBugCheckEx
hal!HalBugCheckSystem
nt!WheaReportHwError
hal!HalpMcaReportError
hal!HalpMceHandler
hal!HalHandleMcheck
nt!KxMcheckAbort
nt!KiMcheckAbort
0x0
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
===============================================================================
Common Platform Error Record @ fffffa8004b49038
-------------------------------------------------------------------------------
Record Id : 01ce39d2ae0bcf43
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 4/15/2013 12:19:08 (UTC)
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa8004b490b8
Section @ fffffa8004b49190
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Cache error
Operation : Data Read
Flags : 0x00
Level : 1
CPU Version : 0x0000000000100f63
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa8004b49100
Section @ fffffa8004b49250
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : 63 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ fffffa8004b49250
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8004b49148
Section @ fffffa8004b492d0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : DCACHEL1_DRD_ERR (Proc 0 Bank 0)
Status : 0xb600400075000135
Address : 0x0000000010f47880
Misc. : 0x0000000000000000