Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

When I add my Gmail account to Outlook 2013, I don't see the All Mail folder. I have found a couple forums suggesting the following steps, but following these steps doesn't solve the problem:

  1. Right-click on the root mail folder, and select "IMAP Folders" <- It opens the IMAP folder subscription dialog.
  2. Check the box labeled "When displaying hierarchy in Outlook, show only subscribed folders."
  3. Query for "All Mail"
  4. Click on the "All Mail" folder in the results list.
  5. Click the subscribe button.
  6. Click OK
  7. Restart Outlook.

I still don't see "All Mail". What can I do next?

share|improve this question
up vote 11 down vote accepted

If you try the steps above and still don't see an All Mail folder, manually create one. Right-click and select "Process Marked Headers" on the context menu, and the folder will populate.

share|improve this answer
+1 for an answer that worked and for answering your own question! Side note, this works in Outlook 2016 as well. – John Virgolino Mar 11 at 20:16

protected by Community Dec 2 '14 at 17:15

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.