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For some reason Outlook 2013 is hellbent on putting all email sent from some email addresses into the Junk Email folder, despite these emails being legitimate and safe. Moving all of these emails to the Inbox doesn't help — Outlook insists incoming email from these addresses are junk.

Obviously I need to classify these senders as Safe Senders so that their emails arrive in my Inbox, but cannot figure out a way to do so.

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Do you have any anti-spam add-ons in Outlook? Because you should be able to just right click on the email and/or use the Junk button to resolve your problem. – Ramhound Apr 19 '13 at 11:54
@Ramhound: I have no such options (and no special anti-spam add-on). In previous Outlook versions I remember this was straightforward (just right-click). – Gruber Apr 19 '13 at 13:20
When I right click on an email I have a Junk-> option. If you don't have this then its disabled in your configuration. – Ramhound Apr 19 '13 at 14:11

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