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I purchased Windows Upgrade 8 and ran Windows Update Assistant on existing windows 7.

However, It is asking me to uninstall Intel Wireless bluetooth, as it is not compatible with windows 8. I did just that and in spite of uninstalling it successfully, it is giving a message "Manually Uninstall". I dont know what this means? is it successfully uninstalled or not, and if not how do I uninstall it completely.

I posted this on Microsoft forum also and found many users are facing this issue. Noone from Microsoft has answered there.

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/problem-in-uninstalling-intel-prosetwireless/5e1c4a29-726e-4968-a787-80b45778d14c?page=1

I have tried CCleaner, Microsoft fixit and other tools but still no help.enter image description here

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2 Answers 2

up vote 1 down vote accepted

This is how I fixed it:

• Go to services.msc via RUN. • Stop these 3 services

http://i.imgur.com/0QKnn.jpg

• Delete the bluetooth folder located under

 http://i.imgur.com/mOChF.jpg

• Delete the services that are associated with them in cmd (run as administrator) with:

1. sc delete "Bluetooth Device Monitor"
2. sc delete "Bluetooth Media Service" 
3. sc delete "Bluetooth OBEX Service"
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Download the driver from here and run the setup:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22548&lang=eng

If you use the 32Bit Windows run the 32.exe file, if you use a 64Bit Windows run the 64.exe file.

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I am using windows 7. I want ot upgrade to windows 8. These drivers are for windows 8. –  Yogi Apr 24 '13 at 1:12
    
and I posted the link to the drivers so that you can download them. Remove them in Win7, updrade to Win8 and install the new drivers. –  magicandre1981 Apr 24 '13 at 4:00
    
Hi. Thanks for your reply. The problem is even after removing drivers from Win7, the upgraded Assistant still tells me to remove them. –  Yogi Apr 24 '13 at 6:17
    
have you only deleted the device in device manager or uninstalled the complete software? –  magicandre1981 Apr 24 '13 at 17:42
    
I have uninstalled the complete software. –  Yogi Apr 25 '13 at 17:49

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