Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I've been using a Lenovo T420 laptop for 2 years. Usually when playing 3D games with discrete GPU, the CPU/GPU temperature goes to 100 °C-ish. When browsing websites, it's about 70 °C. It seems the average temperature is a bit too high, even though I just cleaned the heatsink at the Lenovo service center.

Is there any way or tools to diagnose and determine the root cause of the poor cooling issue? I want to know whether to replace the heatpipes, fan, heatsink.


From this screenshot you can see before/after playing game. 60 °C -> 90 °C


share|improve this question

A possible problem is neither of the three. Usually, GPU (as well as CPU) is connected to the heatpipe through a thermoconducting block (copper or aluminum, sometimes a weird blue thermal rubber), with a tiny quantity of thermal grease to fill in microscopic cavities which could lower conductivity. Too much grease, or too little, can easily reduce thermal conductivity enough to raise CPU/GPU temperatures by 10-20 °C.

Sometimes, the air flow also is modified by foam blocks that can easily get dislodged during servicing (the "WTF is this stuff for?" effect). Then, less air is collected from the hottest areas, replaced by not-sufficiently-warmed-up air from nearer inlets, leading to temperature increases.

I can say that after replacing the old and cracked thermal pad with a copper shim and two tiny drops of liquid metal (dangerous as all hell to work with in a computer), my GPU went from around its usual 85 °C to 68-70 °C when watching videos. The heatpipes were OK, but not enough heat was getting through to them from the GPU.

share|improve this answer

First I'd actually open the computer and inspect the inside. Check to make sure there are no obvious flaws. If there are none I would check to make sure that something in the background isn't eating resources. My next question would be are you sure it's 100C. 100F seems more realistic considering I can boil water on your laptop if this is the case. Now you can play the "hover hand" game. Open the PC and check to make sure that the heat pipes are in fact hot. If your laptop is 100C they'll be amazingly hot. If it's really hot you're good. If not that's the problem. Then hover your hand over the fins. They should be reasonable hot also. If it's none of this just spot check your fans speed just in case. Does it rev like a mofo when it starts up? If not that's most likely the problem.

Last of all Have you tried talking to the guys at the Lenovo service center? They will most likely be able to help you the most considering they can play touchy feely with it.

share|improve this answer
100C is definitely likely for an overheating laptop. most idle at more than 40C, which is already more than 100F. – Frank Thomas May 4 '13 at 19:29
Was thinking 35 for idle. – Griffin May 4 '13 at 19:51

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .