Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I need to change the WEP key on my Windows8 laptop.

The typical instructions are to open the list of wireless connections (Control Panel=>Network and Internet=>Connect to a Network), and right-click on your connection to open connection properties.

When I do that, right-clicking on my WLAN does nothing at all (left clicking merely opens a panel with 1 option, "connect automatically).

I suspect this may be permissions related, but I only have 1 user on this laptop, and it is Admin user.

Hardware is Toshiba laptop with Realtek WLAN chip (RTL8188CE).

Adding the connection from "Network and Sharing Center"=>""Set up a new connection"=>"Manually connect" doesn't work since I already have that network as existing, so it offers "choose a different name" (not what I need) or "Use existing network" (small font link to "Connect to a network dialog") - the latter does NOT work when clicked (nothing happens).

What are my next best steps to troubleshoot?

share|improve this question
    
As a side note - to check if it was just an account with corrupted perms, I used it to create a brand new Administrator account. The new account can't right click on wireless networks either. –  DVK May 5 '13 at 18:08
    
Could you post a screenshot of what you see after clicking Connect to a Network? –  gronostaj May 5 '13 at 18:38
    
@gronostaj - Absolutely nothing happens as user #1 (It's as if I didn't click. No error message. No delay/freezing. No activity). As user #2 (also admin), closes this dialog (no error etc..) and returns back to Network and Sharing Center –  DVK May 5 '13 at 18:44

1 Answer 1

Different behavior on two accounts suggests that there's a problem with some system components. You can try to fix it by typing cmd in the Start screen, right-clicking the item that appears and choosing Run as Administrator. An elevated command prompt will open, type sfc /scannow and press Enter. Wait until the scan is complete.

Then you should be able to access connection's properties this way: click the network icon in the notification area (it's a signal strength indicator icon if Wi-Fi is enabled). A pane with connection list will open. Right-click a connection there and choose Properties.

share|improve this answer
    
Sorry, didn't fix it. I ended up re-installing –  DVK Sep 14 '13 at 18:39

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.