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I previously installed Paint.NET and removed it (imprudently, I might add) by deleting its program files. Now when I try to reinstall it via the executable file found within the zip file here it says an error occurred during installation (after it had at least attempted to remove the previous installation).

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    What exactly is the error message?
    – cmorse
    May 9, 2013 at 5:17
  • do you have .NET Framework 3.5 SP1 activated in "Turn Features on or off"? May 9, 2013 at 5:19
  • It says error 1603 whatever that means
    – Josh Pinto
    May 9, 2013 at 5:19
  • @magicandre1981 I have no idea, I am no programmer.
    – Josh Pinto
    May 9, 2013 at 5:19
  • windows.microsoft.com/en-US/windows7/…. The error is a generic code. Look in the temp folder if you can find a log file. Upload this log. May 9, 2013 at 5:25

2 Answers 2

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The first thing to do is properly remove the failed install using a tool like Revo Uninstaller. Once that is completed you have a much better chance of being able to perform a fresh install.

If you have trouble with Revo it's well worth trying theProgram Install and Uninstall Fixit.

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  • When I tried to uninstall Paint.NET with this tool it gave me the error: There is a problem with this Windows Installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor
    – Josh Pinto
    May 9, 2013 at 5:36
  • Have you tried the Windows Install and Uninstall Utility?
    – dkwiebe
    May 9, 2013 at 5:41
  • Yeah I have but I found if I ignored the error I received it removed the program no problem
    – Josh Pinto
    May 9, 2013 at 5:44
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According to this your error 1603 case falls into The setup was corrupted after installation and, therefore, fails with this error during un-installation. category. As suggests the page you should proceed with Microsoft Windows Installer CleanUp utility, however it's obsolete as of 2010.

Instead you sould use Microsoft Fix It. Download and run the utility, select Problem with Uninstall, and remove Paint.NET with it.

After that it most propably will install fine.

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