Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I previously installed Paint.NET and removed it (imprudently, I might add) by deleting its program files. Now when I try to reinstall it via the executable file found within the zip file here it says an error occurred during installation (after it had at least attempted to remove the previous installation).

share|improve this question
What exactly is the error message? – cmorse May 9 '13 at 5:17
do you have .NET Framework 3.5 SP1 activated in "Turn Features on or off"? – magicandre1981 May 9 '13 at 5:19
It says error 1603 whatever that means – Brenton Horne May 9 '13 at 5:19
@magicandre1981 I have no idea, I am no programmer. – Brenton Horne May 9 '13 at 5:19…. The error is a generic code. Look in the temp folder if you can find a log file. Upload this log. – magicandre1981 May 9 '13 at 5:25
up vote 1 down vote accepted

The first thing to do is properly remove the failed install using a tool like Revo Uninstaller. Once that is completed you have a much better chance of being able to perform a fresh install.

If you have trouble with Revo it's well worth trying theProgram Install and Uninstall Fixit.

share|improve this answer
When I tried to uninstall Paint.NET with this tool it gave me the error: There is a problem with this Windows Installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor – Brenton Horne May 9 '13 at 5:36
Have you tried the Windows Install and Uninstall Utility? – dkwiebe May 9 '13 at 5:41
Yeah I have but I found if I ignored the error I received it removed the program no problem – Brenton Horne May 9 '13 at 5:44

According to this your error 1603 case falls into The setup was corrupted after installation and, therefore, fails with this error during un-installation. category. As suggests the page you should proceed with Microsoft Windows Installer CleanUp utility, however it's obsolete as of 2010.

Instead you sould use Microsoft Fix It. Download and run the utility, select Problem with Uninstall, and remove Paint.NET with it.

After that it most propably will install fine.

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .