My sound was working perfectly, until I wiped my computer to factory conditions the other day. Now, the audio symbol on the bottom right of my screen has a red cross next to it.
My computer is an Acer Aspire 5551. Any additional information I can probably provide you with.
My attempts at restoring it:
So I went onto the acer help website and got onto a page with a selection of driver downloads (including blutooth drivers, card reader drivers, LAN drivers, touchpad drivers etc.), one of which was an Audio Driver, version 18.104.22.16804 of size 86.2MB, so I downloaded it. After my download I was directed straight to where it is in my files as the file: "Audio_Realtek_22.214.171.12404_Win7x86x64". When I click on this file it opens a huge list of 14 applications, extensions etc. and 6 more files.
I have no idea what I'm doing, and this list confuses me even more.